Saturday, 20 October 2012

Customer Support for Internal IT

This application is useful for the job holders of a company where they can raise the IT support tickets and check their status. The software I used is EXO PHP DESK(using softaculous) where each user will have there user name and password. They can login and raise a ticket for the department they want and check the status for the same. the login for the member is http://arunkota.x10.bz/epdesk/member.php and the admin or the support person will receive the tickets for their respective department.

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