This application is useful for the job holders of a company where they can raise the IT support tickets and check their status.
The software I used is EXO PHP DESK(using softaculous) where each user will have there user name and password. They can login and raise a ticket for the department they want and check the status for the same.
the login for the member is http://arunkota.x10.bz/epdesk/member.php
and the admin or the support person will receive the tickets for their respective department.